Frequently Asked Questions
 

1. How hard is it to install Church Office Helper v.3?  

Installing from disks 

Not hard at all. Installing from the CD
1.  Place the CD in your CDROM drive
2.  Select the 'Run' menu
3.  In the run dialog box enter 'D:CH3-SETUP' where 'D:' is your CDROM drive. If your CDROM drive is something other than D: then change it accordingly.
4.  Click OK  if a message"Missing Runtime Files will now be installed" appears. A dBase splash screen will appear.
5.  On the dBasePlus 2.21 Runtime Engine (and Borland Database Engine) click 'Next' on the Destination Folder for the runtime files.  Do not change the destination folder.
6. Click 'Next' for the Destination Folder for BDE.  Do not change the destination folder.
7.  Click Finish
8.  It may take  several seconds for the next screen to come up - Welcome to the Church Office Helper Vers. 3.0 Setup Wizard.  Click 'Next'
9. Click the 'I accept the agreement' and 'Next'
10.  Note in the Readme.TXT file for default UserID and password.  In both cases the default is user.  It is case sensitive.  Change this later (see SecuritySecurityLevels).  Click 'Next'
11.  Click 'Next' for the Start Menu folder
12.  Click 'Install'
13.  Click 'Finish'

To Install from the download use the Run on the Start Menu

1.  Select COH301.EXE from the download folder
2.  Complete steps 4 to 13 above

The default location is the C:\COHelp3 folder.  The program that activates Church Office Helper is CMMS3.EXE.  

 

2. How can I configure for my church? 

The first time you run Church Office Helper a Setup Wizard will direct you through several screens to collect basic information, establish initial lookup codes (financial accounts, group/committee/classes) and show what some of the basic screens look like and what actions are required.

To change the configuration select 'Configuration' Menu' then the appropriate menu option for the item to be changed including:
    
  Church - specifics about the church,  preferences and defaults 
  Lookup Codes - Codes to speed data entry - financial accounts, state, country, committees, interests  
  Custom Info - establish the names and other elements for the information you want to collect specific to your association or club
   Security  - changing the user name, password and security level.

 

3.  What is the user name and password to access the demo?

The user ID is 'user' and the password is 'user'.  These are case sensitive.  You should plan to change these defaults as soon as possible.  See item above for location of changing theese items.  

4. Vistas compatibility
Use Windows XP SP2 compatibility mode
Vista has 'Windows XP SP2 compatibility mode'. This mode is created to prevent the "This program might not have installed correctly" dialog box that shows for applications that are hard coded to look for the XP version.
Set the 'Windows XP SP2 compatibility mode' by:

Right-click on an .exe name or shortcut - goto Properties - under the Compatibility tab - apply the Windows XP SP2 compatibility mode to allow the application to work as it did on Windows XP.


5.  If you have any questions or need help using Church Office Helper please send an e-mail to adv_data@ads-software.com   
 
 

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